Legal

Privacy Policy

How Zula LLC collects, uses, and protects your personal information.

Last Updated: January 1, 2025  |  Effective Date: January 1, 2025

This Privacy Policy applies to services provided by Zula LLC, located at 15035 Military Rd S, SeaTac, WA 98188, United States.

1. Introduction

Zula LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information in connection with our cryptocurrency wallet, digital asset transfer, and related services (the "Services").

By using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please do not use our Services.

2. Information We Collect

2.1 Identity Verification Information (KYC)

As a registered Money Services Business, we are required by law to collect and verify personal information, including:

  • Full legal name
  • Date of birth
  • Government-issued photo identification
  • Residential address and proof of address
  • Tax identification number (where required)
  • Social Security Number (for U.S. persons, where required by law)

2.2 Account and Transaction Information

  • Account registration details (email address, phone number)
  • Transaction history, including amounts, dates, and counterparties
  • Wallet addresses associated with your account
  • Source of funds declarations (where required)

2.3 Technical and Usage Information

  • IP address and device identifiers
  • Browser type and operating system
  • Pages visited on our website and time spent
  • Log data and error reports

3. How We Use Your Information

  • KYC / Identity Verification: To verify your identity as required by federal and state law
  • Service Provision: To create and manage your account and process transactions
  • Regulatory Compliance: To comply with the Bank Secrecy Act, FinCEN regulations, OFAC requirements, and applicable state laws
  • AML Monitoring: To monitor transactions for suspicious activity and file required reports
  • Security: To detect, prevent, and investigate fraud and illegal activities
  • Communication: To send service-related notices and respond to inquiries
  • Legal Obligations: To comply with court orders, subpoenas, and other legal processes

4. How We Share Your Information

We do not sell your personal information to third parties. We may share information in the following circumstances:

  • Regulatory Authorities: We are required by law to report certain transactions to FinCEN, OFAC, the IRS, and other agencies
  • Law Enforcement: In response to lawful subpoenas, court orders, or law enforcement requests
  • Service Providers: With third-party vendors assisting in providing our Services (e.g., identity verification providers), subject to confidentiality agreements
  • Business Transfers: In the event of a merger, acquisition, or asset sale
  • With Your Consent: In any other circumstances with your explicit consent

5. Data Retention

We retain personal information for as long as required by law. Under the Bank Secrecy Act, we are required to retain certain records for a minimum of five (5) years. Identity verification and transaction records may be retained for longer periods as required by applicable law.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. No system is entirely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including the right to access, correct, or delete information we hold about you. Note that our ability to fulfill certain requests may be limited by our legal obligations, including BSA recordkeeping requirements. Contact us at info@zula-l-l-c.it.com to exercise any applicable rights.

8. Cookies and Tracking

Our website may use cookies for operational purposes, including maintaining session state and security. We do not use cookies for advertising or third-party tracking. You may configure your browser to refuse cookies, which may affect some website functionality.

9. Children's Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, contact us immediately at info@zula-l-l-c.it.com.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or applicable law. We will post the updated policy with a revised effective date. Your continued use of our Services following any changes constitutes acceptance.

11. Contact Us

Zula LLC
15035 Military Rd S, SeaTac, WA 98188
Email: info@zula-l-l-c.it.com
Phone: +1 (206) 995-8953